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Ordered before 16:00? Same day shipping!

Our large stock makes it possible to ship orders quickly. If a product is not in stock, we are always able to offer a suitable solution so that, in consultation with the customer, the order will be delivered on time.

 

Everything available in own stock from our 5000 m2 warehouse

Our head office is located in the Netherlands, nearby the German border. This spacious building consists of two office floors and a warehouse of over 5000 m2. This is one of the reasons why we guarantee a minimum stock of 1000 racks!

 

Professional advice

You can reach us on weekdays by phone and chat from 8:00 to 17:00. We answer all your questions and provide you with professional advice. We can also be reached by e-mail.

 

Send with whitelabel

It is possible to include a custom-made shipping note to your shipment. All you have to do, is to send us an e-mail with your company logo and we will make sure that your shipments are sent with transparent tape and a shipping note with your logo.

Collapse Advantages
  • ✔ Ordered before 16:00? Same day shipping!
  • Available from stock from our 5000m2 warehouse
  • ✔ Professional advice
  • ✔ Send with whitelabel

What is your warranty policy?

Server cupboards and the associated passive accessories (shelves, l-profiles, patch panels, plug sockets) from our range are covered by a 25-year warranty. We guarantee you that an article will work as expected in good condition and under normal use.   

 

For the active components and other articles you have a warranty period of one year. For utp cables we grant 5 years. Manufacturers or importers of other products may also offer a warranty period.   

 

Do you unexpectedly receive a defective, faulty or incomplete product? Then we will look for a good alternative product which we will send your way as soon as possible. Is this not possible? Then we look at the options repair or refund.   

What are the warranty periods?
  • 25 years on server cabinets and corresponding passive accessories.  
  • 5 year on UTP cables.  
  • 1 year on active components and other items.  
What is not covered by the warranty?
  • Products are not covered by our warranty as soon as  
  • Products are damaged by improper use.  
  • Changes are made to the delivered products (both hardware and software).  
How do I claim warranty?

DSIT is and remains your point of contact for warranty claims. Do you want to claim under the guarantee? Then we will help and relieve you as soon as possible. You have three options for submitting your warranty claim.   

  

By telephone  

For direct contact with our staff, call 074-852 64 48 on working days between 08:00 and 17:00. Our staff will be able to help you most quickly if you have the order number and your own contact details to hand.    

By e-mail  

Send an e-mail to [email protected] Please state in the e-mail why you are making the warranty claim and include the order number and your own contact details. If possible, please send us pictures of any defects or damage.   

By post  

Send your warranty application by post to the address below.  

 

DSIT B.V.  
Schuilenburglaan 5a  
7604 BJ Almelo  
The Netherlands  

 

Please state the order number and your own contact details. As soon as we receive the request, we will send you a confirmation. You will then receive a response from us within 7 days by telephone or e-mail.   

How do you ensure the safety of products?

DSIT delivers quality over quantity. We attach great importance to the quality and safety of our products. The suppliers we do business with are carefully selected and meet the highest quality requirements. This is the only way we can assure our customers of the quality and safety we want to give them.   

What certificates do you have?

In addition to the standard product checks that we do on arrival, our products have the following certificates:   

 

  • CE (products comply with legal requirements)   
  • RoHS (products fall within the tolerated maximum concentrations of use of lead, mercury, cadmium, hexavalent chromium, PBB and PBDEs)   
  • VDE (quality declaration for electrical equipment and power cables)   
  • ANSI/ EIA RS-310-D, IEC297-2 (product safety for server cabinets)